The breakfast was good, although not much options were there for non-indian food, and also foods such as pancake were kind of tasteless. The room was superb however, with a great pool. Although, the room location was far away from the lobby.
Sandeep
abril de 2024
The hotel was clean . And the desk staff were very kind when I discovered that I had left my house keys in the room . They were found and forwarded on to us at our Jaipur hotel thank you very , very much to the manager and staff for that 😀
Richard
septiembre de 2023
The customer services is amazing. Mr. Ravindra Tiwari, who works at the front desk was of great assistance and turning a bad situation to a good stay. During our stay, there was hot water issue as the hot water boiler did not work. The staff at the hotel did bring us hot water for bathing and washing. Mr. Ravindra was highly professional and was great at customer services. Our reservation was for 3 days and he did provide us with discount on the room as the boiler was not repaired. He was highly professional, respectful, polite and empathetic. We would like to thank all staff at Ramada for caring and providing great customer service. We would like to thank GM as well for having hired great staff like Ravindra at this establishment. This would be our go to hotel for sure whenever we visit Varanasi.
Sharvil
marzo de 2023
The hotel staff was prompt and polite and the hotel was clean and functional. Overall, it's a good deal.
Verendra
enero de 2023
Very helpful staff, meeting the request at earliest possible time. Food was very nice. Like approach of staff about caring their guests and reminding them about breakfast and dinner. Extremely happy with the service provided.
Samaya
marzo de 2024
Excellent cuisine and service. Front desk staff specially Madam Ishika and Ashutosh were friendly and provided all assistance with a very friendly smile.We pace in record our appreciation. The Arzoo was nice both at breakfast and dinner.
Agam
agosto de 2024
It is a neat and airy property with spacious surroundings. However there is a big confusion that happened to me about Ramada in Varanasi, between this one in Katesar and the one in Varanasi Cantonment. Check bookings carefully. The staff in this property is extremely good and very very courteous and the management is very accommodating, which makes the stay, even though on the opposite side of the Ganges, a very memorable one. All queries are attended to instantly to the extent that when I wanted some honey and cloves in the middle of the night for a nagging cough, they were immediately there with it. 👍🏾Their email connectivity for communication is also quick. Make sure the air-conditioning in the room is good
Priyankar
julio de 2022
Exceptionally neat and clean with good facilities Very good restaurant Well maintained rooms & facilities for the price Very helpful staff for anything that needs to be arranged for your visit to the holy town. Mr Tiwary went out off his way to help us in arranging cab , local visit places etc
Rajneesh
julio de 2023
Breakfast was satisfactory.
Narendra
junio de 2023
Property was beautiful clean and spacious, staff was helpful, breakfast was amazing and so tasty and dinner was best additionally music performance was also soothing.
Chetan
noviembre de 2023